Appalachian Regional Healthcare

Appalachian Regional Healthcare

Appalachian Regional Healthcare Customer Story   Consistently over a three-month period, ARH was able to reduce cancellation and no-show rates at their pilot clinic from 20 percent to 15 percent; and, most importantly, ARH was convinced of valued within two...
Continuum

Continuum

Continuum Customer Story Continuum needed to analyze vast historical data records to isolate causes of customer churn and was doing regression work in Excel, but realized that machine learning (ML) was needed to effectively mine their data. While extremely data savvy...
Medical Technology Equipment

Medical Technology Equipment

Medical Technology Customer Story   A major medical imaging company wanted a way to offset the expensive repair process while still maintaining the exceptional customer service their clients had come to expect. They also realized that even with quick response...
Financial Loan Provider

Financial Loan Provider

Financial Loan Provider Customer Story   Loan acquisition, especially in the case of small personal loans, is extremely competitive, fast-paced, and can be expensive. Forward-facing companies are finding they need to pivot and embrace new technologies to stay...
USCCA

USCCA

USCCA Customer Story In order to increase customer retention, USCCA needs to first understandthe causes of customer churn by identifying patterns and isolatingcommon attributes. This is also the approach they need to take to improvethe quality of their inbound leads....